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Building Business Relationships
Research shows that even with the best products and business practices, you still need strong relationships to succeed in this marketplace. The following is a roadmap to turn personality differences into positive business results.
Respect is at the heart of building business relationships. It is the glue that holds together the functioning of teams, partnerships and managing relationships. (Up and down, peer-to-peer, internally and externally). Respecting the right to differ is a concept like apple pie and motherhood. We all agree with it but can we truly foster it?
The first step is to identify the specific areas of difference. Many people see things in terms of rights and wrongs. "My way" is right and therefore "other ways" are wrong. When a situation is viewed through this lens, a power struggle ensues. When, however, a situation can be seen through the lens of difference, and a position is simply a matter of opinion not fact, then cooperation and compromise is possible. Identifying and understanding differences allows people to shift their position to one of compromise and negotiation.
The following steps are the roadmap to success:
Respect leads to accepting a person for what he/she is.
Accepting a person where they are, creates an environment of trust.
Trust, leads to a willingness to be open to:new opportunities, new collaborations, new strategies, new ideas, new products.