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Many studies
have shown that according to people who attend meetings, the majority of
meetings are considered to be a waste of time. This view is even more
prevalent when regular staff meetings or review meetings are considered.
However with some thought, and use of the techniques below, you can hold
effective meetings that will meet your business objectives as well as
energize and strengthen your team.
Use the top ten
below to make your meetings more effective for everyone, while still
having fun.
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Define
the purpose of your meeting. Take a step back and think about why
you need to have the meeting. A clear definition of purpose will lead
you to a clear structure for the meeting. Some common
purposes are; communication of information, problem solving, decision
making, strengthening relationships, building alignment, and sharing
of best practice. Make sure that all participants
understand and buy-in to the purpose of the meeting.
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Set a
clear agenda. Once you have defined your purpose you can
create an agenda to achieve it. List the subjects that need to
be covered each with an allotted time, and an indication of outcome.
Distribute the meeting agenda well in advance of the meeting together
with any background information that people need to read.
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Set the
tone. As the leader of the meeting you set the tone and model the
desired behavior. Are you formal or informal, light hearted or
serious? Each of these styles will set a different tone. The
leader needs to show each participant that they are being listened to
and respected. A warm genuine approach will facilitate cooperation and
collaboration.
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Start
and end your meetings on time. Practice good time keeping habits
by starting on time, keeping to time limits for agenda topics and
ending on time. This means that sometimes you will need to begin
your meetings before all the participants are present. If you get into
the habit of waiting for people to arrive, you will encourage regulars
to start to come late as they know the meeting will not start on time.
Ending on time is respectful to all participants of the meeting.
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Have fun. Encourage people to
communicate in an appropriate but playful way. A serious idea
does not have to be heavy hearted and morose. Laughter is an
energizing force. Contrary to old school beliefs, time is not
necessarily wasted by adding levity and humor.
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Balance
control and flexibility. Run the meeting, but do it with balance.
Your role is to keep the meeting on track, moving towards achieving
its purpose and agenda. But be flexible enough to explore
a new idea or approach even if at first it does not seem to move
towards achieving your objectives.
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Allow
for some creativity and spontaneity. In planning the meeting
agenda allow time for creativity and spontaneity. Ask questions of the
team to get feedback on issues and ideas. Listen closely to what is
being discussed as this will create an atmosphere conducive to idea
generation and creativity.
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Review
understandings and actions. At the end of the meeting review
the agreed actions and agreements. Actions need to be specific and
include who is responsible, what other resources are needed to
accomplish the tasks and the timeline for completion. One of the
most discouraging situations is when there is a lack of good follow
through and many of the good ideas generated appear to have fallen
into a black hole.
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Hold
other meetings. Sometimes meetings get bogged down with
important issues that would be better addressed outside the current
meeting. This often happens when you need one or all of the following:
other people, more information, more time or a different environment.
When you see the meeting getting bogged down, bring the discussion to
a close and take an action to address the issue in a separate forum.
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Review and evaluate. On
a regular basis review and seek feedback on how well the meeting is
being receiving and if it is achieving its purpose. If it is not,
try a different approach using the techniques above.
Alternatively consider bringing in a professional coach/facilitator to
intervene.
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